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Executive Assistant and project management professional with 6+ years of experience supporting senior leadership and managing high-priority projects. Skilled in project management, event planning, and cross-functional coordination, with a track record of streamlining workflows and enhancing internal operations. Successfully led DEI training programs, managed complex travel logistics, and implemented strategic initiatives to drive engagement and efficiency. Committed to fostering inclusive and sustainable work environments.

Personal Skills

●   Heavy Scheduling and Calendar Management
●   Expense Report and Invoice Processing
   Domestic and International Travel Arrangements
●   Process Improvement
●   Research and Data Analysis
  Strategic Communications
  Slide Deck Preparation
●   Design Email Marketing
●   Visual Storytelling
  Event Planning

Technical Skills

Client/Server Systems: Microsoft Suite, Google Suite, Mac OS, Windows Creative Development: Adobe Creative Suite, Canva, Wix, WordPress MailChimp, Project Management, Graphic Design, Photography, Video Editing Project Management: Notion, Freeform, Slack, Miro

Education

Academy of Art University, B.A. New Media Design / UI UX Design

(June 2018 - May 2020; Resuming Winter 2024)

Languages

Native Spanish Fluency

Elementary Italian Fluency

Apple, Marketing Communications Division via Bayside Solutions | Sunnyvale, CA | August 2022 - June 2024  

Apple Inc. is an American multinational corporation that designs, develops, and sells consumer electronics, computer software, and online services

Executive Assistant + Creative Coordinator | August 2022  - October 2022 (Due to business needs), December 2022- June 2024 (Contract Ended) 

Provided comprehensive support to two senior directors and a Group Creative Director through complex calendar management, partnering with producers and project managers to ensure participation in highly confidential meetings with internal and external leadership partners.

• Orchestrated travel logistics and event planning, managing international travel arrangements and leading end-to-end offsite team gatherings.

• Partnered with facilities on office logistics, managed ticket requests, and coordinated confidential room access.

• Developed and led a Slack training program for over ten executive assistants, establishing best practices that enhanced collaboration and reduced response times.

AxiCom | San Francisco, CA | November 2018 - July 2022

AxiCom is WPP’s only global technology communications specialty agency, with over 200 business and technology communications professionals in 18 markets across North America and Europe.

Executive People Assistant + Jr. Creative Strategist | October 2021 - June 2022

Oversaw travel logistics for senior leadership and high-profile clients, while reconciling expense reports to ensure financial accuracy and confidentiality.

• Led internal email campaigns increasing visibility for company announcements, and developed a mentorship program that strengthened employee engagement.

• Designed digital assets for US market social media channels, tracking performance to optimize engagement and reach.

• Produced digital and print media for client projects, including an 18-page program and travel guide for Dell executives.

People and Operations Coordinator | January 2020 - October 2021

Enhanced talent acquisition by overseeing job postings, screening candidates, refining interview processes, and reducing time-to-hire.

• Launched a four-part DE&I training program, achieving a 90% completion rate, and contributing to increased employee engagement scores in DE&I.

• Modernized confidential employee data management for over 75 employees with AdobeSign, optimizing document retrieval time and the onboarding process.

• Managed administrative tasks and calendar coordination, including processing biweekly payroll for 15 freelancers, data entry, correspondence, conference room scheduling, and catering across five offices.

People and Operations Administrator | November 2018 - January 2020

 Supported the US President and leadership team, managing meeting minutes, tracking action items, and creating internal decks to ensure follow-up on key initiatives.

• Coordinated monthly and quarterly meetings logistics, managing schedules across three time zones and organizing catering for five offices, ensuring 100% on-time start rates.

• Managed administrative support for all US offices, overseeing supplies, shipping logistics, managing employee swag reducing costs, and liaising with IT for hardware requests, reducing fulfillment time by 20%.

AKQA via The Job Shop Staffing | San Francisco, CA | August 2018 - November 2018

AKQA is a design and innovation company that employs 2,200 professionals across 20 countries.

Studio Services Coordinator | September 2018 - November 2018

 Supported the studio manager with event and meeting logistics, coordinating weekly and monthly events, special meetings, and conference room setups, including catering, seating arrangements, and AV needs.

• Managed mailroom operations and stockroom inventory, ensuring timely delivery and replenishment for over 400 employees.

• Facilitated office relocation for 60 employees, implementing a color-coded floor plan and coordinating with IT to minimize operational disruptions.

Receptionist | September 2018 - November 2018

Managed reception area operations, greeting over 100 weekly visitors, handling incoming calls, and directing inquiries to appropriate staff members.

• Managed administrative tasks including employee badges, data entry, conference room scheduling, calendar management, and in-room catering set-up.

Real Escape Game by SCRAP | San Francisco, CA | February 2015 - March 2018

Real Escape Game is a unique and interactive live puzzle event where teams solve mysteries and clues within a time limit.

Event Operations Lead | February 2015 - March 2018

 Redesigned onboarding materials developing a digital new hire handbook and training materials for 30 employees, reducing new hire onboarding time.

• Produced digital marketing content, driving a 30% increase in engagement across various social platforms, and contributing to a 15% boost in online channel

bookings.

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